Job Description

Job Description

Job Description

ABOUT BCI Bci provides financial services to individuals and corporation. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a career. It is the third largest privately owned bank in Chile and it has more than 300 branch offices throughout Chile and representative offices in other countries. Bci is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

JOB SUMMARY

The Organizational Development Specialist supports the people practices and processes that enable the organization to attract, retain, and develop the best talent that supports Bci Miami and Bci Securities strategy and objectives.

The Organization Development Specialist is responsible for designing, implementing, and evaluating organizational development initiatives, training programs, and change management strategies to support the overall business objectives of the company. This role will collaborate with various departments to improve organizational effectiveness, employee performance, and leadership development

The duties of the position include, but are not limited to, the following:

• Conduct organizational assessments to identify development opportunities, gaps, and challenges. Collaborate with leadership to develop succession planning and talent management strategies. - Facilitate team-building and leadership development activities.

• Design, develop, and deliver training programs, workshops, and e-learning modules for employees at all levels. - Assess training needs through surveys, interviews, and performance evaluations. - Evaluate the effectiveness of training programs and make recommendations for improvement. - Create and maintain training materials, manuals, and documentation.

• Develop and implement change management strategies to support organizational transformation initiatives. - Work with leaders to ensure that change initiatives are communicated effectively and adopted successfully. - Conduct change impact analysis and readiness assessments. - Provide coaching and support to employees and managers during periods of change.

• Leads Training & Development program. Emerging Leaders and Career Planning

• Monitor and report on the effectiveness of OD, training, and change management programs.

• Leads the administration of the Performance Management Process cycle to drive performance culture, including reviewing training materials and other resources to provide appropriate support to employees and managers.

• Creates and manages the Mentoring Program in alignment with the company’s talent management initiatives, defining the process, creating training, and producing resources for mentors and mentees.

• Assist with the execution of our enterprise talent management strategy and assist with the implementation of development programs to help build the capability of high-potential talent.

• Administers the Annual Employee Engagement Survey; provides insights and recommendations to leaders based on the results.

• Manages all Employee Listening sessions to help drive employee engagement.

• Cultural champion, both as a role model and in assisting with initiatives to help scale and strengthen culture.

• Develops strong collaborative relationships with the managers to ensure relevant programs are developed and delivered in a timely manner.

• Identifies opportunities to optimize processes and make recommendations as needed.

Other

• Evaluates departmental procedures to streamline and/or automate processes.

• Recording and processing confidential information.

• Performing administrative tasks.

• Attention to detail and accuracy.

• Must be able to be a team player.

• Must demonstrate excellent people management and interpersonal skills, as well as the ability to deal with different types of personalities at various levels.

• Must be able to communicate with colleagues, supervisors, and customers with whom interaction is required to accomplish and complete work assignments and meet company goals within established deadlines.

• Must maintain courteous, professional, and effective internal and external working relationships.

• Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

• Oral communication - the individual must speak clearly and persuasively in positive or negative situations and demonstrate group presentation skills.

• Must be able to provide clear, constructive feedback in a cooperative and professional manner.

• Ability to understand, speak, read, and write English and Spanish (fluently).

• Effectively speaking before groups of customers or employees.

• Assume evolving duties and responsibilities of position.

• Work all hours required to fulfill job duties and responsibilities (including, weekends, evenings and holidays as needed).

• Travel as required.

• Provide coverage for other positions as requested.

• Perform additional duties and responsibilities as assigned by management.

COMPUTER:

Ability to operate IBM compatible personal computers; fluency with Microsoft Word, Microsoft Excel, Google Suite, Microsoft PowerPoint and ability to use other software as follows: (1) Datapro - IBS, (2) MS Access

EDUCATION:

A bachelor's degree in HR or vertical fields

CERTIFICATIONS/LICENSES:

Certification in Change Management (e.g., PROSCI, CCMP) or related field. PHR, SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

EXPERIENCE:

Seven years of OD and human resource experience, or nine years of experience in the HR field. Experience with talent management and succession planning. - Experience with performance management systems

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