Job Description
Job Position: IT/ Help Desk Technician
Location: PORTLAND, OR 97222
Pay Rate: $28.00/hr
Shift: Day
Description: IT Help Desk Technician
Description
Temp to Hire
4/10 (Mon-Thurs) Flexible - Start times between 6am- 8:30am
Pay Rate Range: $28-$34/hr, depending on experience. Offer will be determined after interview
LOOKING FOR CANDIDATES THAT HAVE WORKED IN MANUFACTURING ENVIRONMENT 3+ YEARS
KEY RESPONSIBILITIES:
• Install, configure, maintain, and monitor company PCs
• Provide end user support for all local and web-based applications
• Troubleshoot hardware and software problems pertaining to desktop and notebook PCs
• Decommission older computers, including DOD hard drive wipes and detailed tracking
• Follow and document standard departmental procedures
• Follow 5S guidelines to keep organized
RELATIONSHIPS:
• Reports directly to the IT Manager
On a day to day basis will interact with Manufacturing, Quality, Engineering, Purchasing, Accounting, Contracts and HR
External relationships include, occasional communication with corporate offices concerning inter-company communications, outside consultants and vendors
MEASURES OF PERFORMANCE
• Response to User Requests/Issues and problems (Timeliness & rating)
• Complete ongoing projects in a timely manner
BACKGROUND AND SKILL:
• Proficiency with all Microsoft workstation operating systems.
• Knowledge of standard office applications, especially Office 365
• Experienced with user profile migration (PC Refresh) on Windows PCs
• 3 - 5 years of experience in the field of Information Technology or related area
• Microsoft and/or CompTIA certifications preferred
• Knowledge of applications programming & database administration
PERSONAL TRAIT PROFILE:
• Analytical/Logical
• Good Communicator
• Dependable
• Organized
• Have ability to multi-task
• Patient
SCOPE AND IMPACT OF POSITION AND RESPONSIBILITIES:
The scope/impact of this position is sizeable to the day to day operations of the company. Users are highly dependent upon the networked computing systems for both communications, and performing many of their daily routines. Without these systems the level of service to customers cannot be attained, and data critical to users cannot be accessed.
Education: Must have a High School Diploma or GED
Job Tags
Temporary work, Work at office, Local area, Flexible hours, Shift work,